What if I stay longer than my reservation date?

Our system will calculate additional charges and you can pay for the balance. If you are planning to stay over 30 days, please contact us. We will need to take down contact information for you. send an email to the manager manager@shuttlepark2.com

I have a Point Club Account, will this go towards my points?

$10 Reservation fee does not count towards point accrual as the $10 is deducted from your parking bill when you checkout. The parking fees paid upon checkout are eligible for point accrual. Currently,the reservation scan does not associate the transaction to the Point Club account.

I lost my voucher, how can I check-out?

You will receive an email confirmation after booking, simply pull it up on your smart phone and give the number to the cashier. If you are a Point Club member, a copy of this voucher is in your account under "Orders".

Can I use a discount coupon with my reservation?

Yes, If you booked a reservation for parking, you can present a coupon to the cashier at the time of payment.

How do I reserve an ADA accessible vehicle?

We request notice at least 24 hours before your arrival. Our ADA accessible shuttle, equipped with a wheelchair lift, is available 24-hours. Upon arrival to the lot, we will make arrangements to accommodate your needs.

To review our ADA policy and transportaion options, Click here: ADA Policy

How do I cancel or change my reservation?

send an email to the manager manager@shuttlepark2.com $10 reservation fee is non-refundable.