The new address to the parking rewards system is https://my.parkingsoft.com/shuttlepark2 If you have the old link saved or bookmarked you will want to change it.
No need to book ahead or print a voucher/certificate. Simply log in to the new site https://my.parkingsoft.com/shuttlepark2
*** If you are traveling during peak periods ie...Holidays, Spring Break, etc., please book a reservation to guarantee a spot, the $10 fee will be credited when you return from your trip
The easiest way to ensure the points are recorded is to give the cashier your Member ID #,the receipt and points will automatically be recorded.
To record points manually
Points have no cash value. Points cannot be redeemed as cash to the customer. Points can be redeemed in lieu of cash to pay for parking.
Points may be redeemed in "full day" increments for the all or part of the stay. Any left-over amount due will be charged and you will be responsible for any balance owed at time of checkout.
No, for security reasons all credit card numbers associated with the old site will be purged. Customers will have to register their credit card to the new account.
In June of 2016, we upgraded our revenue system which required an upgrade to the Frequent Parker Point Club. Anyone who had an active account on the old system will need to create a new account on the new site. You can use the same email address and password to create the new account. Unfortunately, due to the switch of vendors we can only transfer the point balance to the new account. Please send an email to email@example.com once you have registered the new account.
Due to the change in vendors, the only information we can transfer from the old system is the point balance. Don't worry, we can still provide you with parking history (receipt copies, etc..) information, simply contact us via email and we can get that information to you.
Due to the change in vendors, we have to manually add these receipts to the new account. Please send us an email, include the username for the account and the receipt number of the receipt. We will add them to your account.